Consulates in Spain assist more than 4,600 Britons last year

Consular staff in Spain assisted a total of 4,658 British citizens in need last year, according to the Foreign and Commonwealth Office’s (FCO’s) annual British Behaviour Abroad Report 2013.


Spain, the country most popular with British tourists and expatriates, saw significant decreases in arrests, detentions and hospitalisation cases – mainly due to local initiatives involving consular staff, police and hospital authorities.


Consular staff dealt with 101 arrests for drug offences in 2012/13 compared with 143 the year before. General arrests reported to Consulates fell from to 1,599 from 1,909 a year earlier, partly due to a new emphasis on directing resources towards the most vulnerable cases.


Hospitalisation cases fell to 899 from 1,105 in the previous year. Consular staff have been working closely with local hospitals to make them more aware of the types of cases where the FCO can add real value. Consulates have also strengthened ties with charities that support British nationals in less critical situations, allowing staff to focus on the most needy.


Reported rape and sexual assault cases increased to 70 last year compared with 40 in 2011/12.  Spain, along with Greece and Turkey, were the three countries in which the largest numbers of such cases were reported – destinations popular with young Brits for their busy nightlife.


Foreign & Commonwealth Office Minister Mark Simmonds, said: “I am proud that our staff continue to offer vital support to thousands of British travellers and residents around the world.  Each case can represent great distress for the individuals concerned and for their families.


“I encourage all British travellers to do everything they can to ensure a safe and enjoyable trip by taking some basic steps to prepare themselves before departure, including taking out comprehensive travel insurance and researching their destination.


“I am deeply concerned to see an increase in the number of reported rape and sexual assault cases involving British people.  The priority for our consular staff is the safety and wellbeing of British travellers and we will continue to work, including with other Governments and tour operators, to help to prevent further cases and provide all possible support for victims.  This support includes explaining local procedures, accompanying people to the police station, helping them deal with local authorities and medical staff, and contacting friends and family at home if that is wanted.”


The report reveals that alcohol continues to be a major factor in cases involving young people visiting the Balearics, Turkey and Greek islands.


Consulates in Spain encourage visiting Britons to pack three essential items: 

  • Comprehensive travel insurance – read the small print, declare pre-existing medical conditions and make sure it covers you for everything you want to do, including adventurous activities. An uninsured person who is seriously injured or dies abroad can lead to repatriation bills running to thousands of pounds.
  • A European Health Insurance Card (EHIC) – so you can get state-funded medical care that may become necessary while you are in Spain. An EHIC is free and can be obtained via or by calling +44 (0) 845 606 2030. 
  • Information about local laws – the more clued up you are, the less likely you are to find yourself on the wrong side of the law. Country-specific local laws and customs can be found at .

Spain received 13.6 million Britons during 2012 – almost a quarter of all overseas tourists – and an estimated 800,000 Britons are resident for all or part of the year.


The countries where Britons are most likely to need consular assistance are the Philippines, Thailand and Pakistan. Spain is 11th on the list. 


Refer to the British Behaviour Abroad report 2013 for further data: (live from  Thursday 18 July).


Travellers can sign up to Facebook and Twitter feeds to get the latest travel advice: or .

For details on how the FCO can help people who get into trouble abroad, visit


What the FCO can and can’t do for people who have problems when travelling abroad:


The FCO can:

  • Issue you with an emergency travel document
  • Give you a list of local lawyers, interpreters, doctors or funeral directors
  • Contact friends and family back home for you if necessary
  • Provide information about transferring funds
  • Visit you in hospital or if you have been arrested

The FCO can’t:

  • Help you enter a country if you don’t have a valid passport or necessary visas
  • Give you legal advice
  • Get you better treatment in hospital or prison than is given to local people
  • Pay any bills or give you money
  • Make travel arrangements for you


  • The FCO’s Know Before You Go campaign encourages British nationals to prepare for their foreign travel so they can avoid preventable problems. A full holiday checklist can be found at
  • We encourage anyone who is a victim of rape or sexual assault overseas to contact their nearest Embassy or Consulate for support.  There are contact details for Embassies on the FCO website at:
  • The Know Before You Go campaign targets a number of audiences, from gap year students to package holidaymakers; sports fans to older travellers and people visiting friends and family abroad. The campaign works with around 600 travel industry partners to communicate its messages. For more information visit
  • The British Behaviour Abroad report does not include the number of cases handled during crisis situations, as they are recorded differently. 



Media enquiries regarding Spain-specific issues: Press Office, British Embassy Madrid, tel +34 917 146 363 / 364


For generic information, interviews or case studies contact the FCO’s ‘Know Before You Go’ team on +44 20 7478 7840 or


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