Spanish town of Jun leads bureaucracy revolution through Twitter

BUREAUCRACY in Spain’s town halls is being overturned by the Twitter revolution in one small Spanish town.
The mayor of Jun, Jose Antonio Rodriguez Salas, in the province of Granada has decided that technology has the power to transform democracy and enable citizens to engage fully with local government. Thanks to Twitter, residents can now book doctor’s appointments, report crime, or simply let the town hall know what needs fixing locally.
It also gives local council workers valuable feedback on the work they do. The local street-sweeper has become a celebrity, receiving Tweets on his daily work.
“I can feel how people feel about my work and they congratulate me when I have done a good job,” he says. All 3,500 residents in the town have been encouraged to open Twitter accounts and older residents are also encouraged to join, with one 90-year-old attending the town’s training centre.

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