‘No more communications breakdowns’ for Benidorm

MEETING: Lourdes Caselles and Telefonica officials.

TELEFONICA assured Benidorm Town Hall of its commitment to providing reliable connections.

The Spanish multinational is redoubling efforts to ensure that there is no repetition of recent intermittent communications failures, the company’s manager for Alicante Province assured New Technologies councillor Lourdes Caselles.

The patchy coverage inside the town had not been due to an overloaded network but a one-off fault in Denia caused by electrical storms. As well as the sporadic breakdowns, Caselles also raised the question of mobile reception in the town.

The councillor stressed that she was aware of Telefonica’s investment and efforts in improving the service. “Benidorm is a continually growing town with increasing demand and this is a problem that needs to be solved before it gets worse,” Caselles said.

There has been a 60 per cent increase in data traffic compared with last summer, the Telefonica manager pointed out. The company is now studying the situation following installation of smart cells last year and is making plans for immediate improvements.

This was the town hall’s second top-level Telefonica consultation in two weeks, following Mayor Toni Perez’s meeting with the territorial director to discuss fibre optic broadband. This has been installed in some districts but is pending in others.

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