UK firm fined for making six million nuisance calls

A UK company has been fined £850,000 (€1.2 million) for making almost six million cold calls in a period of just six months.

Lancashire based National Advice Clinic from Accrington made the calls between October 2014 and April 2015.  The calls were about noise induced hearing loss claims.  Many of those contacted were on the Telephone Preference Service, a service designed to stop people receiving nuisance calls in the UK.

Almost 2000 complaints were made to the Ofcom, the UK´s telecommunications industry regulator.

Kevin Rousell of CMR (the Claims Management Regulator) based at the Ministry of Justice said that the calls “showed an alarming disregard for the misery their tactics can cause, particularly to elderly and vulnerable people”.

Justice Minister Lord Faulks said he was “pleased the regulator has imposed such a substantial fine for such blatant and shocking behaviour”.

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