By Euro Weekly News Media • 15 April 2019 • 14:00
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A FAMILY that splashed out £3,000 on a dream, all-inclusive holiday to Spain has claimed that it was ruined by builders staring at their young girls and noise from cement mixers near the pool.
Julie Reeves, 42, and husband, David, travelled with their daughter Jessica and Julie’s niece Ria to Playa Blanca on the island of Lanzarote in the Canaries on April 1.
But the family say builders working on construction near the swimming pool spoiled it on the first day and they were forced to spend the remaining days of their week-long break at the beach instead.
Julie told the Mail Online: “We arrived to a construction site around the pool area with pneumatic drills, cement mixers, electric saws and tile cutters.
“Dust was flying over us continually and lecherous workmen were constantly up and down with wheelbarrows.
“The girls didn’t feel comfortable and said the workmen were staring which made me feel sick.
“We ended up spending every day at the beach after the first day as it was horrendous. It cost us a fortune.”
Julie said they complained to TUI and said they were offered £250 compensation or £350 off a future stay – but dubbed this “an insult”.
A TUI spokesman said: “We’re sorry to hear of the Reeves party’s experience in Lanzarote.
“We were not made aware of the planned building so were unable to notify the customers before they travelled, which we will be addressing with our hotel partner.
“We will also be investigating other concerns the customers have raised. We will be in contact with the customers directly to apologise and offer a gesture of goodwill.”
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