By George Stephens • 09 November 2019 • 17:42
Ryanair has been named the filthiest flight operator in the UK by passengers, according to a Which? Travel survey.
In the survey of almost 8,000 people, fewer than half of passengers (42%) scored the Irish budget airline as good for cleanliness.
In contrast to the Ryanair score the survey found that on average, eight in 10 (81%) of passengers rated hygiene positively across 42 separate airlines.
But Ryanair customers were not happy fliers, with a quarter (24%) claiming cleanliness on flights was poor.
An undercover investigator from Which? used an ultra violet light to examine the cleanliness on a Ryanair flight and discovered greasy tray tables, soiled headrests and dusty window sills upon boarding.
The ultra violet light revealed huge disgusting stains on the tray tables that could not be seen by the naked eye.
Rory Boland, Which? Travel editor, said: “Faster and faster turnarounds are one thing but it is unacceptable for some airlines to be cutting corners when it comes to cleaning out their cabins properly – no matter how cheap the airline ticket.
“There are steps you can take- either choose your next flight on an airline that has a good track record for cleanliness or equip yourself with some antibacterial wipes.
“If you are flying Ryanair though, a biohazard suit might be more appropriate.”
In comparison Easy Jet customers seemed delighted 68% of them rated the cleanliness as “good”, “very good” or “excellent”.
British Airways was also pleased with three in four (78%) being pleased with the airline’s hygiene.
The high fliers were Air New Zealand (97%), Singapore Airlines (96%), Emirates (95%), Qatar Airways (95%), Cathay Pacific (94%) and Swiss (94%) in the poll.
Share this story
Subscribe to our Euro Weekly News alerts to get the latest stories into your inbox!
By signing up, you will create a Euro Weekly News account if you don’t already have one. Review our
Your email address will not be published. Required fields are marked *
Download our media pack in either English or Spanish.