By Cristina Hodgson • 21 November 2019 • 9:57
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BRITISH AIRWAYS passengers have reported delays flying in to Heathrow and Gatwick. According to reports, International flights operated by British Airways have been hit by a “technical issue”, with delays to journeys into the two principal London airports this morning (Thursday).
The airline has issued a statement saying it’s rebooking customers on alternative flights after ‘technical issue’ on Thursday morning and offering hotel accommodation to passengers stranded overnight.
Flights from locations around the world, including New York, Los Angeles, Orlando, Boston and Beijing, appeared to be affected.
This is not the first time British Airways has suffered a series of serious operational failures this year. Just three months ago, in the middle of the peak summer holiday season, the summer travel plans of tens of thousands were affected, with Heathrow, Gatwick and City the airports also affected then by a computer failure. More than 500 flights cancelled or delayed by IT problem affecting the London airports
At the time BA refused to reveal the number of flights affected, but according to Flightstats.com, which tracks arrivals and departures, by 5.30pm the airline had cancelled 140 flights and a further 370 had been delayed.
BA said in its previous systems failures that only the London airports were affected, but the disruption had knock-on effects elsewhere, including at Edinburgh, Glasgow and Belfast and in many European destinations when incoming flights failed to arrive.
Under EU law, some passengers whose flights are cancelled or delayed by two hours or more can be given compensation.
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