By Cristina Hodgson • 26 November 2019 • 20:10
ENGLISH NEWS: BA CUSTOMER PAYS £10,000 FOR A BUSINESS CLASS SEAT AND GETS A BURNT TOASTIE FOR BREAKFAST
A BRITISH AIRWAYS customer is outraged after paying in the region of £10,000 for a business class seat flight from Miami to Heathrow but instead of getting the promised “gourmet” breakfast, he got a burnt toastie.
The man, who does not wish to be named, posted photographs of his breakfast on a complaints advice page, the image shows a burnt cheese and tomato toastie with the following comment from the BA customer:
“The disgusting breakfast served in business class on BA 208 from Miami to LHR on the morning of 21 November.
Cabin crew agreed that it was an insult and I could get better food on Ryanair.
The business class seats on BA are bad enough but the food now really takes the P***”
The pictures show the bread, and a thin layer of cheese, there are dark brown edges on the bread. There is a single slice on tomato on each piece of toast.
The company promises on its website: ‘Mouth-watering menus that are thoughtfully prepared using locally sourced, seasonal produce and elegantly presented’.
A follow-up by Euro Weekly News on the post has observed comments from fellow BA passengers which read:
‘Disgusting even for economy class.’ Thomas Mao.
Caroline Payne wrote: ‘If this was business class what did the poor soul at the back get?’
Roger Melly said: ‘I flew on BA206 on the 14th and had the same burnt cheese on that for breakfast. The Business Class cabin is well below an acceptable standard. The 747’s should have been mothballed years ago.’
The director of a specialist engineering company who paid in the region of £10,000 for the flight from Miami to Heathrow is the latest flyer to complain about British Airways food in public.
Earlier this month a businesswoman claimed she fell ill after eating ‘mushy’ and ‘revolting’ food on a British Airways flight and just last month a director criticised the airline for treating vegetarians like ‘rabbits’.
In a statement to MailOnline, a British Airways spokesperson said that the airline prided themselves on the “quality” of the meals they have to offer onboard and “heavily invested” in their “catering,” in all cabins. Further saying that they had not received any complaints regarding the catering on that specific flight, despite the public post on their Complaints Advice page.
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