By Developers Think • 07 January 2020 • 20:28
A vegan had taken a bite of a chicken fillet burger from KFC by accident and was left feeling ‘sick and heartbroken’ after KFC accidentally placed the burger in the box, instead of their new Vegan friendly plant-based burger. Nic Kent aged 27 was keen to try out the new burger after being vegan for five years alongside her sister. They both visited the KFC in Nottingham and were excited to try out the chicken shops new friendly vegan burger.
When the sisters arrived home Ms Kent’s sister, who has asked not to be named, felt physically sick when she took a bite into hers and realised the staff had got her order wrong, and she had in fact just eaten chicken. Ms Kent explained she was heartbroken as it had been a long time since she became a vegan, she also explained that she is lactose intolerant, which caused her to feel more sick after eating cheese as well.
Ms kent explained that she was so hungry, she put her trust into KFC to put the correct burger into the box, and when she took a bite she could feel the skin go down her throat, and could tell immediately it was not a plant based burger. She now feels that ‘KFC do not care about the animal welfare or vegans it’s just about the money.’ The box was labelled with KFC new brand campaign for Veganuary ‘Zero Chicken 11 Herbs and Spices’.
A KFC spokesperson confirmed a full refund was offered straight away and a replacement Vegan Burger. KFC confirmed they would follow up with their teams to remind them the importance of getting the right order to the right customer.
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Deirdre Tynan is an award-winning journalist who enjoys bringing the best in news reporting to Spain’s largest English-language newspaper, Euro Weekly News. She has previously worked at The Mirror, Ireland on Sunday and for news agencies, media outlets and international organisations in America, Europe and Asia. A huge fan of British politics and newspapers, Deirdre is equally fascinated by the political scene in Madrid and Sevilla.
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