By John Smith • 05 April 2020 • 13:19
Spanish banks are doing as much as they can to keep their staff away from direct contact with customers whilst at the same time ensuring that they receive a decent service.
All are increasing their staff to cope with telephone calls and those banks which remain open are restricting the number of people who can enter at any one time, which is particularly important as pensions are now being paid and pensioners like to withdraw cash.
Government backed Bankia is temporarily removing commission charges for pensioners using a competitors cash machine and others have increased the maximum that can be withdrawn from a machine to €1,000 to make life easier.
Screens are being erected to protect employees and visitors in those banks which are open but customers are being asked to use online services or banking apps wherever possible.
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Married to Ophelia in Gibraltar in 1978, John has spent much of his life travelling on security print and minting business and visited every continent except Antarctica.
Having retired several years ago, the couple moved to their house in Estepona and John became a regular news writer for the EWN Media Group taking particular interest in Finance, Gibraltar and Costa del Sol Social Scene.
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