Spain's residents on the Costa del Sol and Costa Blanca get personal message from easyJet CEO

RESIDENTS of Spain’s Costa del Sol and Costa Blanca have received a personal message from the CEO of easyJet, reassuring them travel on its flights and holiday packages is safe.
As increasingly more airlines announce plans to start relaunching services within weeks with the slow reopening of Europe, easyJet has made a point of telling its customers that, “as always, your safety and well-being is our utmost priority.”
The message, signed by the CEO Johan Lundgren, announces the launch of the low-cost airline’s ‘Europe with Confidence Pledge’ in response to the coronavirus situation.
It is, the communication says, “a promise to you, our customers, that we’ll look out for your well-being, reaffirm our commitment on sustainability, and continue to offer great value.”
The message goes on to explain the health and safety measures easyJet is taking, including additional cleaning and disinfection of aircraft and the obligation for passengers and crew to wear face masks at all times.
It points out that where possible passengers will be distributed around aircraft and there will be no onboard food and beverage service for the time being. It also goes into some detail about the air filtration system, pointing out they are “are the same as used in hospitals.
“We’re introducing all of these measures to help keep you safe, and everything we’re doing is based on the latest government, EASA and ICAO Public Health guidance,” the CEO stresses.
At the same time, the airline insists that “even though the way we operate will look different for a while, we will not be compromising on the promises we have made around the environment.”
It talks about its “responsibility to minimise the impact of our flights,” and says that while its current focus is “operating efficiently,” in the future this will shift to the development of electric aircraft.
The message then moves on to a pledge to continue the “commitment” to “great value fares,” and to giving travellers “peace of mind” on changing flight dates and package holiday booking protection.
It ends with the positive statement that, “while travelling as you used to may feel a little different for a while, rest assured that we’re doing absolutely everything that we can to let you explore Europe with confidence.”