British Uber drivers sue taxi app firm over ‘firing by algorithm’

Uber says all passengers must wear masks after July 19

Uber says all passengers must wear masks after July 19. CREDIT: Shutterstock

British Uber drivers sue taxi app firm over ‘firing by algorithm’.

THE former Uber drivers have launched a legal challenge claiming the firm used automated “robo-firing” algorithms to dismiss them.

THEY want courts in the Netherlands, where Uber’s data is based, to overrule the algorithm they claim caused them to be fired, arguing the taxi app had not given them access to evidence of ‘fraudulent activity’.

Uber told the BBC that drivers’ accounts were only shut down after manual assessment by humans, and said the company provides requested personal date that individuals are entitled to.

“We will give explanations when we cannot provide certain data, such as when it doesn’t exist or disclosing it would infringe on the rights of another person under GDPR,” they said.

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA).

It came into force in 2018.

However, according to the App Drivers & Couriers Union (ADCU), which has launched the legal challenge, in the last two years it has seen more than 1,000 individual cases where drivers have allegedly been wrongly accused of fraudulent activity and immediately had their accounts terminated without a right of appeal.

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Written by

Tara Rippin

Tara Rippin is a reporter for Spain’s largest English-speaking newspaper, Euro Weekly News, and is responsible for the Costa Blanca region.
She has been in journalism for more than 20 years, having worked for local newspapers in the Midlands, UK, before relocating to Spain in 1990.
Since arriving, the mother-of-one has made her home on the Costa Blanca, while spending 18 months at the EWN head office in Fuengirola on the Costa del Sol.
She loves being part of a community that has a wonderful expat and Spanish mix, and strives to bring the latest and most relevant news to EWN’s loyal and valued readers.

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