By Matthew Roscoe •
Published: 30 Nov 2021 • 15:26
TSB to close quarter of branches next year in move that will affect 150 jobs. Credit: "Chester 2006: TSB brick logo" by orangeacid is licensed under CC BY 2.0
150 JOBS are set to be affected after TSB Bank announced that it is having to close a quarter of its branches next year as more customers switch to online banking. This move would see the bank left with 220 branches at the end of June 2022, compared to 290 today.
However, ten more “pop-up” branches will be open across the UK, according to the bank.
The bank said that the coronavirus crisis has “accelerated” the switch to online banking, with over 90 per cent of customer transactions now being carried out digitally.
As part of TSB’s “closure programme”, the bank shut down 82 bank branches in November 2019, while another 164 branches were closed down last year.
TSB’s chief customer officer, Robin Bulloch, said: “Closing branches is an incredibly difficult decision to take, but we have to respond to the changes in the way people bank and provide the right mix of services for all our customers now and into the future.
“These changes allow us to maintain an extensive branch presence across the country.
“They are accompanied by a significant investment programme to upgrade branches to better suit customer needs.
“And, where it takes longer to get to the nearest branch, we will introduce more ‘pop-up’ services in communities.”
TSB branches that will close next year:
‘Pop-up’ services will be introduced in Bishops Stortford, Camberley, Fort William, Greenwich, Harlesden, Louth, Redcar, Stranraer, Thurso, and Tunbridge Wells.
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Originally from the UK, Matthew is based on the Costa Blanca and is a web reporter for The Euro Weekly News covering international and Spanish national news. Got a news story you want to share? Then get in touch at email@example.com.
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