UK airport passengers whose bags went missing find presents unwrapped

UK airport passengers whose bags went missing find Christmas presents unwrapped and bottles of wine missing.
One family’s Christmas was ruined when they headed into Manchester airport on a BA flight and arrived without their luggage. The luggage was missing for around a week and when the family finally managed to get it back they discovered that Christmas presents had been unwrapped. One piece of luggage was damaged beyond repair and bottles of wine had also gone missing.
Jamie Skorczewski was just one of many passengers hit by baggage issues at the airport. His family had to endure Christmas minus vital presents, clothes and even medication.
Jamie revealed: “We had no clothes except for those we had travelled in for that period time and eventually had to buy some.
“My son was left very disappointed on Christmas day. Like every little boy at Christmas Day he wrote a list.
“We, his parents, were the only members of the family to buy him items on his list and they were all in our suitcases.
“So Christmas day was not the best for him and the magic of Christmas finally ruined as we had to explain everything to him.”
The family finally got their bags back but they had been tampered with. Jamie commented: “All the gifts had also been unwrapped and two bottles of wine had been stolen,
“One of our suitcases was totally destroyed – I don’t know if BA will cover that.”
Jamie had to fight hard to get his luggage returned to him as multiple companies were involved. The luggage was finally returned by courier but Jamie had to stay in missing part of his father’s birthday celebrations as the luggage could not be delivered at a suitable time for the family.
Jamie explained: “I had called to see if there was anything they could do but was told really coldly that they would be returned to the depot again if I wasn’t there and I’d have to wait for another slot.
“What’s annoyed me the most in all of this is the lies, misinformation and the lack of available information or anyone to contact.
“It also ruined our Christmas, especially for our son, and interrupted my fathers 80th birthday event.
“We paid so much money for our tickets as well, around $3200 for myself and my son, only to end up squashed shoulder to shoulder in a packed economy section.
“We were literally wedged in. So much for social distancing.”

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