CaixaBank issues scam warning

Caixabank and Santander do away with free banking from April 30 Photo credit: CaixaBank

Spanish bank CaixaBank has issued a scam warning to its customers that could see them lose all their money and have their personal information stolen.

The scam makes use of SMS messages, which the bank say you should not respond to. In a tweet that say: “Be careful! Do not fall for SMS fraud. If you receive an SMS from your bank, with a suspicious link and requesting personal data to activate your account, card or any other pretext, follow these cybersecurity recommendations.

 

“CaixaBank will never ask you for the CaixaBank access codes, nor for other personal data, such as your mobile phone number.”

They recommend that you: “Never click directly on links in SMS messages.

“Always access your digital banking through your official app or website, by typing the address into your browser.”

They have also warned people to read the notifications that come with your transactions before you accept any purchase or transaction, and if you do not recognise it do not accept it and give the bank’s fraud line a call.

Other banks in Spain have been issuing a similar warning to Caixabank as criminals get smarter as they work to scam people out of their savings.


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Written by

Peter McLaren-Kennedy

Originally from South Africa, Peter is based on the Costa Blanca and is a web reporter for the Euro Weekly News covering international and Spanish national news. Got a news story you want to share? Then get in touch at [email protected]

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