CaixaBank issues scam warning

Spanish bank CaixaBank has issued a scam warning to its customers that could see them lose all their money and have their personal information stolen.

The scam makes use of SMS messages, which the bank say you should not respond to. In a tweet that say: “Be careful! Do not fall for SMS fraud. If you receive an SMS from your bank, with a suspicious link and requesting personal data to activate your account, card or any other pretext, follow these cybersecurity recommendations.

⚠ ¡Cuidado! No piques en el fraude por SMS. Si recibes un SMS de tu entidad bancaria, con un enlace sospechoso y solicitándote datos personales para activar tu cuenta, tarjeta o cualquier otro pretexto, sigue estas recomendaciones de ciberseguridad: pic.twitter.com/4aU9cCB7t7

— CaixaBank (@caixabank) January 21, 2022

“CaixaBank will never ask you for the CaixaBank access codes, nor for other personal data, such as your mobile phone number.”

They recommend that you: “Never click directly on links in SMS messages.

“Always access your digital banking through your official app or website, by typing the address into your browser.”

They have also warned people to read the notifications that come with your transactions before you accept any purchase or transaction, and if you do not recognise it do not accept it and give the bank’s fraud line a call.

Other banks in Spain have been issuing a similar warning to Caixabank as criminals get smarter as they work to scam people out of their savings.

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