“Where is my money?!” furious Ryanair customer demands after being double-charged

Mike Senker: Rant Credit: Ryanair.

A Ryanair customer has blasted the no-frills airline after he was double-charged for a ticket and told to be patient while he waited for a refund.

The Ryanair customer took to Twitter to make his complaint posting under a Ryanair tweet on May 6.

“First you double charged me, promised a refund within ten working days. Then you forced me to pay you extra money on top of that otherwise “I wouldn’t fly back”, the irate customer wrote under the Twitter handle polishpotato.

He added that the airline “Promised to refund that one too. You owe me a total of over £200 and your customer service (nearly impossible to reach) tells me to “be patient”?! Why should I be patient if you TOOK MY MONEY due to no fault of my own?! This is extortion!”.

The posts come in a Ryanair reply to Twitter user Richard Earnshaw who wrote on May 6: “It’s astonishing people are still prepared to give them money! I haven’t flown Ryan Air for years now. I’d rather walk…barefoot over drawing pins…being chased by a lion…and Darth Vader!!”

Ryanair replied to Richard “Being chased by a lion would make you walk faster tbf”.

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Written by

Fergal MacErlean

Originally from Dublin, Fergal is based on the eastern Costa del Sol and is a web reporter for The Euro Weekly News covering international and Spanish national news. Got a news story you want to share? Then get in touch at [email protected]


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