Shock closures: UK to close all rail ticket offices and move sales online

Waterloo Station London, England. CC/Creative Commons Attribution-Share Alike 2.0

Shocking news today June 19, as all UK rail ticket offices are to close and move sales online, according to The Times today.

The move is designed to save £500M (€580M) a year and is reported to be starting in September

The planned shift to online ticketing has raised many concerns. Especially for those who may not have online access, the elderly or those who are not technologically savvy enough to use them would struggle to get hold of tickets and travel by train.

After hearing the news, Caroline Abrahams of Age Concern charity told the Times that: “around three million people over the age of 65 do not have internet access.”

“Many more [older people] lack an up-to-date smartphone or tablet or live in a place with unreliable broadband. These people have relied on buying tickets face-to-face or over the phone and then collecting them from a station machine.”

“What are they expected to do if everything goes online?”

The news comes a few days after union leaders confirmed that next week’s rail and Tube strikes will go ahead after talks to resolve a bitter row over pay, jobs and conditions did not go as planned.

The action by tens of thousands of rail workers will cripple services for most of the week.


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Written by

Anna Ellis

Originally from the UK, Anna is based on the Costa Blanca and is a web reporter for The Euro Weekly News covering international and Spanish national news. Got a news story you want to share? Then get in touch at [email protected]

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