By Linda Hall • 02 February 2023 • 11:13
ZARA: Starting to charge for online returns
Photo credit: zara.net
“Returns after February 1 will cost €1.95, deducted from the amount reimbursed,” the Zara webpage explained.
This applies only to postal returns, as no charge is made for items bought online if they are taken to a Zara outlet in the same region or country.
Referring to the returns policy, Oscar Garcia Maceiras, CEO of parent company Inditex, said that this had been “well-received” in other countries, with “absolutely no impact on sales.
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Originally from the UK, Linda is based in Valenca and is a reporter for The Euro Weekly News covering local news. Got a news story you want to share?
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