By Ron Howells • 10 April 2021 • 19:53
Swedish Service Company Transcom To Create 250 Jobs In Malaga. image: Wikipedia
Swedish Service Company Transcom To Create 250 Jobs In Benalmadena, Malaga.
Transcom WorldWide, the global customer experience specialist with offices in 23 countries, has announced it intends to open up its sixth Spanish office in Benalmadena, Malaga. The contact centre will be a multilingual hub serving clients in eight languages.
“Malaga has rapidly grown to be an important business hub. The exceptional climate and quality of life has attracted young, well educated people from all over Europe, making it very interesting for us as we are looking to expand our multilingual offering. In Malaga, we can create an appealing offer for our clients by offering native level services for eight languages from one site, and an unmatched opportunity for young talents – an extremely international environment where they can grow in their role and future career”, says Juan Brun, General Manager Transcom Spain & Portugal.
The contact centre in Malaga will employ 250 people by June 2021, and deliver services in Swedish, Norwegian, Danish, Polish, Dutch, German, English and Spanish mainly. Recruitment will be done both locally and through offering relocation from other European countries, a process where Transcom has a strong track record even during the ongoing pandemic.
“We take the security, health, and wellbeing of employees extremely serious. At the contact centre, we have all the necessary sanitary measures to guarantee the highest safety standards. We are committed to creating a great experience for our employees”, says Juan Brun.
Who is Transcom?
Transcom has recently been certified as Top Employer Spain 2021, which endorses Transcom’s commitment to achieving an excellent work environment.
Transcom is a company of Swedish origin specialized in ‘customer experience’ that offers outsourced services of customer service, recruitment, technical support, collection management, consulting or BPO through a wide network of ‘contact centres’. It has 26,000 workers spread over 52 centres in 23 countries, providing services in 33 languages to major international brands from various industries.
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Ron actually started his working career as an Ophthalmic Technician- things changed when, during a band rehearsal, his amplifier blew up and he couldn’t get it fixed so he took a course at Birmingham University and ended up doing a degree course. He built up a chain of electronics stores and sold them as a franchise over 35 years ago. After five years touring the world Ron decided to move to Spain with his wife and son, a place they had visited over the years, and only bought the villa they live in because it has a guitar-shaped swimming pool!.
Playing the guitar since the age of 7, he can often be seen, (and heard!) at beach bars and clubs along the length of the coast. He has always been interested in the news and constantly thrives to present his articles in an interesting and engaging way.
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