By Euro Weekly News Media • 04 September 2018 • 11:26
E-MAIL: tame the beast
YOU NEED to etiquette-it in today’s communications world,
By force of habit, a young colleague recently ended an e-mail to the tax authorities with a row of kisses. Ouch.
Digital communication is still a brave and scary new world, especially for those of us with a reduced shelf-life.
It’s not just the text-speak terms like LOL which are confusing. (For years a friend assumed it meant Lots of Love and used it thus. He only discovered his mistake in a hurt response to a note of condolence).
Join me on a voyage of discovery through 13 of the more important e-mail etiquette tips.
Be particularly aware of the pitfalls of predictive text, which might easily have turned your dear to dead, being pregnant to pringles, your kissing to killing (I’ve had them all). Never mind the embarrassment caused when predictive changed the two vowels in a message about a lady’s car called a Volvo.
To BCC or not BCC
RULE 3 says don’t blitz your entire address book with a bulk e-mail, covered in detail in an earlier column.
If you really must, at least ‘BCC’ the recipients rather than revealing to all and sundry just how many (or few) actual people you know.
That’s also vital these days when lists of real, active addresses are digital manna from heaven for anyone of the spamming persuasion.
The most common solution is to address the e-mail to yourself in the normal way. Then go through your address book adding recipients individually, by clicking the BCC button for each.
Incidentally, did you know that under Europe’s new GDPR rules, bulk e-mailing is now technically illegal unless you ask each person’s individual consent? So good luck with that.
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