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ING Bank issues SMS scam warning

ING Bank Spain has issued a statement on social media warning their clients of a new SMS scam.

On Wednesday 13, April the ING bank informed its clients via social media that they have suffered a new cyberattack by hackers, posing as ING to gain access to users’ personal data. The scam involves the bank user receiving a text message or an email requesting their personal details and PIN to solve some suspicious transactions made by their bank account.

Then a “specialised fraud expert” calls the user to “help” gaining their trust so as to then use the information provided in the validation SMS and authorise their own fraudulent operations.

Credit: Twitter @ING_es

ING reminds its clients that a bank will never ask its clients for their passwords by SMS or over the phone, stating: “If you are in anyway suspicious about the person calling, hang up immediately. We will never ask you to verify your personal details via a link included in an SMS or an email”


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Written by

Joshua Manning

Originally from the UK, Joshua is based on the Costa Blanca and is a web reporter for the Euro Weekly News covering international and Spanish national news. Got a news story you want to share? Then get in touch at [email protected]

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