HCB Benidorm celebrates healthcare excellence with prestigious QH* Award

Four decades of caring for patients, investing in better healthcare and raising clinical standards have earned HCB Benidorm an important new accolade. The hospital has received the QH* (Quality Healthcare) Recognition from the IDIS Foundation, celebrating its commitment to patient safety, clinical excellence and continuous improvement.

Awarded for the first time to HCB Benidorm as part of the foundation’s 13th QH Awards edition, the distinction recognises healthcare organisations that go the extra mile to deliver high-quality care. It also reflects the collective effort of teams across the hospital to make quality and safety part of everyday practice.

Quality at every stage of care

Behind the recognition is a long-standing commitment to maintaining rigorous healthcare standards. HCB Benidorm has held ISO 9001:2015 quality management certification since 2000, covering 20 central departments. These include key areas such as Emergency Care, Intensive Care, Surgery, Hospitalisation, Oncology, Laboratory, Pharmacy and Outpatient Clinics.

The hospital also holds ISO 14001:2015 environmental management certification, underlining its commitment to operating responsibly and sustainably.

Another major achievement is its Joint Commission International (JCI) accreditation, first secured in 2021 and renewed in 2024. Recognised as one of the most demanding international healthcare standards, JCI assesses everything from clinical care and medication safety to infection prevention, staff training and hospital management.

Maintaining these accreditations involves regular audits and continuous reviews, ensuring that high standards are not simply achieved but consistently upheld.

Four decades of putting patients first

The QH* award adds to this track record and recognises the work of HCB Benidorm’s professionals in providing safe, efficient care tailored to each patient’s needs.

Its arrival is particularly fitting as the hospital celebrates its 40th anniversary. Over four decades, HCB Benidorm has evolved and grown, with patient care and clinical quality remaining at the heart of its development.

The 13th QH Awards ceremony took place in Madrid on 10 November, under the theme ‘Quality and Efficiency at the Service of the Patient’, bringing together a shared commitment to making healthcare better.