By Euro Weekly News Media • 17 August 2015 • 8:00
STOLEN CARDS: Needed to be reported straight away.
HAVING been robbed at Murcia Airport – losing amongst other things: cash; passport, driver’s licence and debit and credit cards – I was pretty brassed off.Obviously I cancelled all cards on the day of the theft but I needed to attend my bank – Sabadell – with the police crime report in order to release the card numbers for me to forward on to the Guardia.Appointment made and being a conscientious soul, I arrived on time.Not so the lady I had come to see, who emerged 10 minutes later and explained that her bosses from head office were in that day. Okaaay.She was a jolly sort and grinned at the list of items I had been relieved of at San Javier. And her sense of fun was highlighted over the next 10 minutes or so as she shared jokes with staff as they paused to chat at her desk. There was even banter with a customer who she obviously knew. Wonderful. I like meeting new people.I only required two card numbers and after 30 minutes of chin wagging and much tapping of the computer keyboard, I emerged with the necessary information.Ten days later I was notified that my replacement cards were ready for collection.After much rummaging around in boxes, only my credit card was in evidence. Perhaps tomorrow, I was told. But I wasn’t having any of that and asked the teller to check his computer for my debit card’s whereabouts.Eventually after much head scratching and one telephone conversation, I was informed it was at another branch. I opted to collect it myself rather than have it sent to Cabo Roig and drove to Campoamor – not far admittedly, but an inconvenience.No problems here and yes, they had my card.A week later I received notification that my debit card was awaiting my collection at my Cabo Roig branch.Be honest – is it me?
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